Pricing

Plenty of features at fair prices.

Aldor Starter covers everything you need in daily operations. Pro and Max offer additional features to boost your efficiency.

Aldor Starter

from €23.00 / month

30 active clients included; expand your annual allowance for 1.20 EUR/month per client. 276.00 EUR annually upfront, plus 19 % VAT.

Lotte — AI assistant

Helps with analysis and prepares suggestions for scheduling, messages and record updates.
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Scheduling

Suggestions ranked by availability, travel time, and conflicts.
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Helfer app (iOS & Android)

iOS and Android — signed proof of service on the phone, works offline.
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Client management

Contacts, notes, and history per client in one place.
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Sick leave & vacation

Track absences; vacation balances update automatically.
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Digital proofs of service

Have proofs of service signed right in the app — no paper.
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Document management

Contracts, Abtretungserklärungen and more — every document structured and digital in one place.
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Automated billing

Prepare batches of invoices for Pflegekassen and private clients.
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Payroll

Hours, surcharges, and Zeitnachweise ready for your payroll office.
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Travel cost management

Every trip from tour planning at a glance — Anfahrt and Wegegeld (travel charges) billed automatically.
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Client email inbox

Answer emails from clients and relatives right inside Aldor.
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Unlimited caregivers

Festanstellung, Minijob, Werkstudent — no per-seat surcharge.
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Up to 3 Standorte (locations)

Run multiple Standorte (locations) with their own teams and settings.
Email support

A person from the Aldor team answers.
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Payment and contract details

With annual payment, plus 19 % VAT. Includes 30 active clients. Base fee 276.00 EUR per year upfront. Each additional client in the agreed annual capacity costs 1.20 EUR per month.

Monthly alternative, plus 19 % VAT. Base fee 29.00 EUR per month for 30 active clients, then 1.50 EUR per additional active client.

The base fee applies even with lower usage. Unused annual capacity is not refunded. Active clients above the agreed capacity cost an additional 1.50 EUR per month.

Try 30 days for free

More plans

Aldor Pro

Everything in Starter — plus involving relatives, team communication, metrics, and API access.

Customer portal

Appointments, budgets, invoices, and reschedule requests for relatives.
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Team chat

Privacy-compliant instead of WhatsApp.
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Analytics

Utilisation, revenue, and key figures at a glance.
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Bank import & payment matching

Bank transactions imported and matched to open invoices automatically.
Automatic dunning

Dunning stages and deadlines run on their own — you just approve.
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API access & webhooks

Your own tokens, webhooks, full schema docs.
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Unlimited Standorte (locations)

Run multiple Standorte (locations) with their own teams and settings.

Try 30 days for free

Aldor Max

Includes Starter and Pro features, advanced analytics and personal support.

Advanced analytics

Detailed analysis across Standorte and time periods.
Learn more
Priority support

Try 30 days for free

All prices plus 19 % VAT. Pro and Max prices are shown during plan selection before subscription activation. The framework agreement defines the term, cancellation and plan changes.

All features compared

Capability

Starter

Pro

Max

Scheduling & visits

Smart visit & tour scheduling

Suggestions ranked by availability, travel time, and conflicts.

Work schedules & availability

Working hours, availability, and exceptions per team member.

Reschedules & substitutes

Reschedule requests and smart substitute search.

Vehicle calendar & booking

Assign company vehicles centrally or via self-booking.

Ticket management

Tickets with assignees, categories, and due dates — nothing slips.

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Tour optimization

Optimize weekly plans automatically — shorter drives, matching time windows, applied only on demand.

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Slot proposals for new clients

Best times and Helfer for a new client — with alternatives, without changing anyone else's plan.

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Staff & payroll

Digital personnel file

Documents, qualifications, and questionnaires per team member.

Sick leave & vacation

Track absences; vacation balances update automatically.

Employment contracts & types

Minijob, part-time, working student — with pay and vacation logic.

Time tracking & hour accounts

Visit times captured automatically, hour accounts always current.

Payroll preparation

Hours, surcharges, and Zeitnachweise ready for your payroll office.

Unlimited helpers

Festanstellung, Minijob, Werkstudent — no per-seat surcharge.

Helfer-App

iOS and Android — signed proof of service on the phone, works offline.

Clients & communication

Client file & relatives

Contacts, notes, and history per client in one place.

Client email inbox

Answer emails from clients and relatives right inside Aldor.

Digital document management

Abtretungserklärungen, proofs of service, contracts — every document filed in one structured place.

Collect signatures at the client's door

Have the Abtretungserklärung and proof of service signed right in the app — no paper.

Internal team chat

Privacy-compliant instead of WhatsApp.

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Customer portal in your brand

Appointments, budgets, invoices, and reschedule requests for relatives.

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Billing & finance

Budget management

Entlastungsbetrag (relief amount), conversion, care benefits, respite care — every budget tracked automatically per client.

Automated billing

Prepare batches of invoices for Pflegekassen and private clients.

Travel billing

Every trip from tour planning at a glance — Anfahrt and Wegegeld (travel charges) billed automatically.

Exports

Export all data any time — for tax advisors and accounting.

CSV & PDF

DATEV · lexoffice · CSV & PDF

Bank import & payment matching

Bank transactions imported and matched to open invoices automatically.

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Automatic dunning

Dunning stages and deadlines run on their own — you just approve.

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Analytics & reports

Utilisation, revenue, and key figures at a glance.

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Advanced analytics

Detailed analysis across Standorte and time periods.

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Lotte AI

Lotte — AI assistant

Helps with analysis and prepares suggestions for scheduling, messages and record updates.

Trust & support

Hosted Hetzner Nuremberg · ISO 27001

Application hosting with Hetzner in Germany. Additional providers are listed in the Trust Center.

GDPR · DPA

PII and health data encrypted column-by-column; DPA included.

Roles & access management

Fine-grained roles per data domain, scope, and Standort — you decide who sees and edits what.

Standorte

Run multiple Standorte (locations) with their own teams and settings.

Unlimited

Support

A person from the Aldor team answers.

Priority · dedicated contact

REST API

Your own tokens, webhooks, full schema docs.

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Single sign-on (SSO)

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Dedicated point of contact

One named person for setup, training, and ongoing optimization.

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The base fee includes 30 active clients. Active means at least one completed visit in the billing month. Annual billing uses prepaid capacity. Unused capacity is not refunded.

What owners ask most.

Find answers about prices and terms here. Your specific plan price is shown during plan selection before subscription activation.

How long is the contract term?

Choose a monthly or annual contract term. The framework agreement states cancellation deadlines and any renewal. You receive it before entering the contract. Cancel during the 30-day trial to prevent paid continuation.

What happens to my data if I cancel?

You get a full data export as CSV plus a PDF archive of signed documents. We delete your data 30 days after contract end unless you say otherwise. Until then you can return without data loss.

Can I export data without cancelling?

Any time. Clients, helpers, tours, proofs of service, invoices — as CSV, as PDF, as JSON via the API. Your data belongs to you, not us.

Are prices net or gross?

All prices are net, plus 19 % VAT. Example: Starter annual capacity for 80 active clients costs €996.00 net upfront. This equals €83.00 net or €98.77 gross per month: a €23.00 base including 30 clients, plus 50 × €1.20. Usage above the committed capacity costs extra.

How does the 40 % Pflegekasse subsidy work?

§ 8 (8) SGB XI funds digital applications with up to 40 % of one-time costs, max €12,000 — through 31 December 2030. Eligible are care providers licensed under § 72 SGB XI (Versorgungsvertrag), including Betreuungsdienste under § 71 (1a). Providers recognised under § 45a only are funded by the federal states via § 45c SGB XI instead. We hand you the application paperwork pre-filled — you submit it to your Pflegekasse. Both routes are covered in our funding guide (German).

What counts as an "active client" in billing?

A client with at least one completed visit in the billing month. Planned or cancelled visits do not count. The base fee includes 30 active clients and applies even with lower usage. Annual capacity is prepaid; unused capacity is not refunded. Additional team members have no per-user fee.

Where is my data hosted?

The application and its backups are hosted by Hetzner in Germany. Individual features use additional service providers. See our providers and processing locations and data-processing agreement in the Trust Center.

What does support look like?

All tiers: a reply by the next business day at the latest — from a person on the team that builds Aldor. On Max, with priority handling and a dedicated point of contact.

Get started

Let's talk briefly.

A demo takes at most thirty minutes. We'll show you the most important features.

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