Lotte
NewLotte suggests. You decide.
Lotte is Aldor’s AI assistant. It can review schedules, time accounts and open items, then prepare suggestions. You review the results and approve changes.
Where Lotte helps
01 Tour planning
She knows every tour, every swap.
If someone calls in sick or a client wants to reschedule, Lotte can suggest alternatives directly — with a reason why it fits. Lotte suggests, you decide.
Mira · Disponentin
Anna Becker fits best — she already covers two clients on the same tour and still has 9 h of headroom on her account. Tomek Nowak would be option two, but it would split tour 03.
02 Working hours
Always an eye on working
hours.
Lotte knows every helper's working hours. If a visit would fall outside them, she speaks up before the booking — with a suggestion for who's available instead.
Mira · Disponentin
Marta Wagner doesn't work Saturdays — the early shift falls outside her working hours. Shall I suggest available helpers?
03 Qualifications & Probezeit
No certificate expires quietly anymore.
Lotte keeps a quiet inventory of every qualification, training, and Probezeit end date — first-aid refresher, hygiene training, dementia module. When a certificate is about to expire or a Mitarbeitergespräch is due, she speaks up early.
Mira · Disponentin
Anna Becker's first-aid refresher expires in 32 days — the Münster course has open seats on 04.06. Tomek Nowak's Probezeit ends on 18.05.; the Mitarbeitergespräch isn't on the calendar yet.
04 Dunning
Open receivables, before they grow.
Lotte keeps the dunning inventory in her head — who's been open for how long, which reminder went out when, whether a SEPA mandate has bounced. She prepares the next dunning stage as a draft; you approve and send.
Mira · Disponentin
Three clients — together €2,184.40. Frau Schmidt (Pflegegrad private share, 48 days) is the oldest. Reminder two went out on Monday.
05 Email drafts
Replies that are already half-written.
Lotte reads along when something hits the inbox — from relatives, clients, Pflegekassen, suppliers. Drawing on the available files and reports, she prepares a reply draft with the right context already in place. You review, sharpen, send.
Mira · Disponentin
Three messages waiting since yesterday. Drafts ready — Familie Wagner is asking about the fall frequency (based on the last two Visitenberichte), Herr Schmidt wants to move the Tuesday appointment to Wednesday, and the AOK has a follow-up on Müller's file.
06 Birthdays & anniversaries
The small moments, not forgotten.
Lotte remembers your clients' and helpers' birthdays and your team's work anniversaries. A week ahead she speaks up — with a card draft, a note for the tour, or a prompt for the next team meeting. Small things, but remembered.
Mira · Disponentin
Frau Müller turns 84 on Thursday. I've drafted a short card — and Tomek hits one year with you on Friday. The next team meeting would be a good moment for a quick mention.
07 Limits of the AI
Where Lotte stops.
Signing, changing a Pflegegrad, submitting a Pflegekassen-Abrechnung: Lotte doesn't do that. Even when you ask her explicitly, she politely declines and explains why.
Mira · Disponentin
The Pflegekassen-Abrechnung is a signature-bound action — it sits deliberately outside my reach. I can prepare the billing run for you and flag anything unusual, but submitting stays with you.
Clinical limit · § 105 SGB XI
She knows every tour, every swap.
If someone calls in sick or a client wants to reschedule, Lotte can suggest alternatives directly — with a reason why it fits. Lotte suggests, you decide.
Mira · Disponentin
Anna Becker fits best — she already covers two clients on the same tour and still has 9 h of headroom on her account. Tomek Nowak would be option two, but it would split tour 03.
Always an eye on working
hours.
Lotte knows every helper's working hours. If a visit would fall outside them, she speaks up before the booking — with a suggestion for who's available instead.
Mira · Disponentin
Marta Wagner doesn't work Saturdays — the early shift falls outside her working hours. Shall I suggest available helpers?
No certificate expires quietly anymore.
Lotte keeps a quiet inventory of every qualification, training, and Probezeit end date — first-aid refresher, hygiene training, dementia module. When a certificate is about to expire or a Mitarbeitergespräch is due, she speaks up early.
Mira · Disponentin
Anna Becker's first-aid refresher expires in 32 days — the Münster course has open seats on 04.06. Tomek Nowak's Probezeit ends on 18.05.; the Mitarbeitergespräch isn't on the calendar yet.
Open receivables, before they grow.
Lotte keeps the dunning inventory in her head — who's been open for how long, which reminder went out when, whether a SEPA mandate has bounced. She prepares the next dunning stage as a draft; you approve and send.
Mira · Disponentin
Three clients — together €2,184.40. Frau Schmidt (Pflegegrad private share, 48 days) is the oldest. Reminder two went out on Monday.
Replies that are already half-written.
Lotte reads along when something hits the inbox — from relatives, clients, Pflegekassen, suppliers. Drawing on the available files and reports, she prepares a reply draft with the right context already in place. You review, sharpen, send.
Mira · Disponentin
Three messages waiting since yesterday. Drafts ready — Familie Wagner is asking about the fall frequency (based on the last two Visitenberichte), Herr Schmidt wants to move the Tuesday appointment to Wednesday, and the AOK has a follow-up on Müller's file.
The small moments, not forgotten.
Lotte remembers your clients' and helpers' birthdays and your team's work anniversaries. A week ahead she speaks up — with a card draft, a note for the tour, or a prompt for the next team meeting. Small things, but remembered.
Mira · Disponentin
Frau Müller turns 84 on Thursday. I've drafted a short card — and Tomek hits one year with you on Friday. The next team meeting would be a good moment for a quick mention.
Where Lotte stops.
Signing, changing a Pflegegrad, submitting a Pflegekassen-Abrechnung: Lotte doesn't do that. Even when you ask her explicitly, she politely declines and explains why.
Mira · Disponentin
The Pflegekassen-Abrechnung is a signature-bound action — it sits deliberately outside my reach. I can prepare the billing run for you and flag anything unusual, but submitting stays with you.
Clinical limit · § 105 SGB XI